Question 1

DEMO Mode

Accepted Answer

TrackTime24 demo mode is available for every new account during the 14-day trial period.

What do I need to know about DEMO mode?

Thanks to DEMO mode you are able to test all available modules with the sample data. See DEMO with example data

Demo mode is used for TrackTime24 tests with the sample data.
You can make changes to sample data.
You can turn on DEMO mode after registration of new account.
If you don’t decide to turn on DEMO mode after registration, it will be available to enable during the 14-day trial period.
You can at any time switch between DEMO mode and your main account.
Apart from switching between your main account and the DEMO account, there are no other connections.

||| ⚠ After 14 days, the DEMO mode with the sample configuration will be turned off. All data will be permanently deleted.

How to enable DEMO mode How to disable DEMO mode Reset the DEMO mode data.

| DEMO mode isn’t connected with your main account.

⚠ Restrictions of DEMO mode.

**In the DEMO mode, emails inviting

Question 2

Schedules

Accepted Answer

You will in this article how to create schedules for employees.

Schedules

How to add a schedule:

Click on the selected day.
Select Standard or Flexible schedule.
Select schedule type. Standard with fixed hours of start and end, or Flexible with option to set number of working hours.
Optionally you can define the position.
We can select options:

Count time before schedule – if employee clocks in before the schedule, every minute will be counted as an overtime
Count time after schedule - if employee clocks out after the schedule, every minute will be counted as an overtime
Overtime schedule – the whole day is counted as overtime.
Add automatic break - after selecting this option, specify the duration in minutes for the day. As a result, users do not have to report an event break manually. The break can be subtract from the working time or not. The break time subtracted from working time, will reduce the norm for that day.

Click Save.
The schedule has been planned. Now click the blue button Publish.
That’s all!

Schedule wizard 📅

You can find it by clicking the gear icon ⚙ at the top of the screen. Schedule wizards lets you to create a schedule for group of users thanks to a few clicks :)

Publish ✅

It’s the approval of prepared Schedule. Until you don’t publish Schedule, it will not be available for emp

Question 3

Available time tracking methods

Accepted Answer

TrackTime24 offers you FOUR methods of time tracking. Adjust the Time Tracking module to your needs and get started with the TrackTime24!

Available time tracking methods

Turn any Smartphone or Tablet into a Mobile Work Time Clock 📱

TrackTime24 - Mobile Time Clock - Mobile application Free mobile app for any device running on Android or iOS. You do not have to buy an expensive time clock in order to fully automate your company's business processes and workflow.

Download TrackTime24 - Mobile Time Clock:

Android
iOS

💡 How to print QR codes: click

Private or business smartphone 📱

TrackTime24 Scheduling, Time Tracking & Time Offs - Mobile application Free mobile app for all employees! Designed to work perfectly on both Android and iOS phones. You and your team deserves the convenience and transparency of HR automation.

Download TrackTime24 Scheduling, Time Tracking & Time Offs:

Android
[iOS](https://i

Question 4

How to start using TrackTime24?

Accepted Answer

How can I start with the TrackTime24? Here you will read basic information!

Create an account

To create an account click on the green button SIGN UP FREE on https://TrackTime24.com/. Enter your e-mail address and set your password.

Sign Up Free

After sign up, the first time you start, you can choose whether you want to view TrackTime24 in the mode:

DEMO - in this mode you can view sample data such as employees, schedules, times-off, business trips and employees working time (reports). This mode shows how the completed system looks like. All data from this mode will be deleted after the free period or TrackTime24 purchase. Full information about the DEMO mode can be found here: DEMO mode.
Real-Data mode - a target account that can be implemented into the company and purchased. The application will start in the main administrator panel. Here you can make any changes, add employees, their schedules, time-off and check the reports in both modes.

Application modules

We offer 4 modules to choose from:

Time Tracking,
Work Schedules,
Leave Management,
Business Travel Management. You can only choose the ones you plan to use. A full description of the modules you will find at this link: [TrackTime24 modules.](https://help.tracktime24.com/en/article/tracktime

Question 5

Attendance Report

Accepted Answer

Attendance Report displays data about registered events.

Attendance Report

The most important elements of the Attendance Report are the types of graphics displayed.

Green rectangle

Informs you that everything is fine with registered events.

Yellow rectangle

Informs you that employee has arrived to the work but he has been late or has ended his workday too early. Click the rectangle for more details.

Red rectangle

Informs you about not expected absence in the work.

Green triangle

Informs you that employee is during the work.

Red triangle

Informs you that employee has arrived to the work, but something went wrong. For more details click on the selected triangle.

Alert ${Color}[#ff0000](WRONG SCHEDULE HAS BEEN ASSIGNED)

It proves that more than one Clock in/Clock out pair has been reported during the day, with an assigned Standard schedule. In such a situation, the schedule should be changed to "Flexible" with the given number of hours to be worked during the day. The Flexible schedule allows you to use any number of Clock in/Clock out pairs during the day.

Edit the events

Attendance Report lets you to edit the events . Just click on the triangle and hour of registered event.

Export

You can export attendance reports to:

PDF file
CSV file
Excel file
Send directly by e-mail.

Question 6

How to delete an account?

Accepted Answer

TrackTime24 is the great solution for multipe types of bussineses, however what can we do If we decide to resign?

Stop logging into your account. 💨

First possible step is just stop logging into your account. Stored data will be available if you decide to return. After the 14-day trial period is over, the application will automatically switch to the free mode for up to 2 users (administrator + employee). We do not charge any fees 👌

Delete an account ❌

As a user there is no possibility to delete your account via WebApp. To delete an account you need to send a request to office@tracktime24.com. We will process your request within 72 hours. You will receive an email notification of success.

||| IMPORTANT – request has to be send from head-admin e-mail account. That is the address for which the account was created.

Do you resign from our services?

Share your thoughts with us and mark the answer to 2 simple questions:

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